GDPR

Data Protection Policy

The General Data Protection Regulation (EU) 2016/679 (GDPR) and the Data Protection Act (Cap 586) regulate the processing of personal data whether held electronically or in manual form. 

Purposes for collecting data
The MCA collects and processes information to carry out its obligations in accordance with current legislation.  All data is collected and processed in accordance with applicable Data Protection legislation and with the Electronic Communications Networks and Services (General) Regulations, S.L. 399.48. of the Laws of Malta.

Recipients of data
Personal Information is only accessed by those MCA officers who are assigned to carry out the functions of the MCA in line with its functions as prescribed by law. Personal Data will be disclosed to third parties when necessary but only as authorised by law.

Your rights
You are entitled to know, free of charge, what type of information the MCA holds and processes about you and why, who has access to it, how it is held and kept up to date, for how long it is kept.

The GDPR establishes a formal procedure for dealing with data subject access requests.  All data subjects have the right to access any personal information kept about them by the MCA, either on computer or in manual files. Requests for access to personal information by data subjects are to be made in writing and sent to the Data Controller of the MCA, whose contact details are provided below.  Your identification details such as ID number, name and surname must have to be submitted with the request for access.  In case we encounter identification difficulties, you may be required to present an identification document.

The MCA aims to comply in short order with requests for access to personal information and will ensure that such requests are dealt with within a reasonable timeframe and in any case not later than one (1) month from receipt of request, unless there is valid reason for delay. When a request for access cannot be met within a reasonable time, the reason will be explained in writing to the data subject making the request.  Should there be any data breaches, the data subject will be informed accordingly.

All data subjects have the right to request that their information is amended, erased or not used in the event the data results to be incorrect. In case you are not satisfied with the outcome of your access request, you may refer a complaint to the Information and Data Protection Commissioner, whose contact details are provided below.

The Data Controller’s Contact Details:

The Chief Executive Officer of the MCA as the Data Controller of the Authority may be contacted at:

Malta Communications Authority
Valletta Waterfront
Pinto Wharf
Floriana FRN 1913
Telephone:  (+356) 21 336840        Email: dataprotection.mca@mca.org.mt

The Information and Data Protection Commissioner’s Contact Details:

The Information and Data Protection Commissioner may be contacted at:
Level 2, Airways House,
High Street,
Sliema SLM 1549
Telephone:  23287100                    Email: idpc.info@gov.mt

Cookies Policy

WHAT ARE ‘COOKIES’?

Cookies are small text files which are downloaded to your computer or mobile device when you visit a website or application. Your web browser (such as Internet Explorer, Mozilla Firefox, Safari or Google Chrome) then sends these cookies back to the website on each subsequent visit so that they can recognise you and remember things like personalised details or user preferences.

Cookies are very useful and do lots of different jobs, helping to make your experience on our website as useful as possible. They remember your preferences and generally improve your experience when accessing our website.

There are two different types of cookies:

• Session Cookies: These only last for the duration of your online session and disappear from your computer or device when you close your browser.

• Persistent Cookies: These stay on your computer or device after the browser has been closed and last for the period of time specified in the cookie. These persistent cookies are activated each time you visit the site where the cookie was generated.

WHICH COOKIES DO WE USE?

When you use our website or mobile site, the following categories of cookies may be set on your device:

‘Strictly Necessary’ Cookies
These cookies are essential because they help you to move around our websites and use features such as the Subscriptions Page. Without these cookies the website simply would not work properly. These cookies do not gather information about you.

Functional Cookies
These cookies allow our website to remember choices you make (such as your user name and language preferences) when visiting. They allow us to provide you with enhanced and more personal features. The information these cookies collect will not allow us to identify you personally.

Analytics Cookies
In order to keep our website and mobile site relevant, easy to use and up-to-date, we use web analytics services such as Google Analytics to help us understand how people use them. For example, we can see which parts of our websites are most popular and make sure we are constantly updating and improving our content. The information we collect is anonymous and only used for statistical purposes.

Embedded Content and Third Party Cookies
To help us deliver the best possible content, we sometimes use third party tools to embed photos and video content from websites such as YouTube, Facebook and Instagram. As a result, when you visit a page containing such content, you may be presented with cookies from these websites. We do not control the use of these cookies and cannot access them. You should check the third party websites for more information about these cookies.

Across our websites and mobile site you will also see embedded ‘share’ buttons. These enable you to share content with other persons through a number of popular social networks. When you click on one of these buttons, a cookie may be set by the service you have chosen to share content through. Again, the MCA does not control these cookies and cannot access them.

HOW DOES the MCA USE COOKIES?

Whenever you use our website and mobile site, information may be collected through the use of cookies and similar technologies.

We don’t sell the information collected by cookies, nor do we disclose the information to third parties, except where required by law (for example to law enforcement agencies).

By using our website and mobile site you agree to our use of cookies as described in this Cookie Policy.